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One of the largest electric power holding companies in the United States, serving customers across the Southeast and Midwest.
Processing Time
3-5 business days
Guarantee
Money-Back
Moving out of Duke Energy service territory
Switching to a different energy supplier
Closing or selling property
Consolidating utility accounts
Transferring service to new owner
Relocating to another state
Have this information ready to ensure a smooth cancellation process.
We verify your Duke Energy account information
Our team prepares a service disconnection request
The request is submitted to Duke Energy customer service
You receive confirmation of the submitted request
Final meter reading is scheduled
Residential & commercial power
Heating & cooking gas service
Bundled utility accounts
You can always cancel Duke Energy yourself at no cost.
Cancel Duke Energy service directly by calling 1-800-777-9898 or by logging into your account at duke-energy.com. You can also visit a local Duke Energy office. Schedule disconnection at least 3 business days in advance.
Let us handle the hassle. Start your cancellation now and save your time.
Start CancellationStarting at $14.99 • Money-back guarantee