We take your privacy seriously. Your data is encrypted, never sold to third parties, and only used to provide our service.
This Privacy Policy describes how Allcancel ("we," "us," or "our") collects, uses, and shares information about you when you use our subscription management assistance services.
1. Information We Collect
Information You Provide
Name and contact information (email, phone number)
Billing address and payment information
Service address for cancellation requests
Account numbers and identifiers for services you wish to cancel
Communications you send to us
Information Collected Automatically
IP address and device information
Browser type and version
Pages visited and time spent on our site
Referring website addresses
Cookies and similar tracking technologies
2. How We Use Information
We use your information to:
Process and submit cancellation requests on your behalf
Communicate with you about your requests and our services
Process payments and prevent fraud
Improve and optimize our services
Respond to your inquiries and provide customer support
Comply with legal obligations
Protect our rights and prevent misuse of our services
3. Information Sharing
We do NOT sell your personal information to third parties.
We may share your information with:
Service Providers: Companies that help us provide our services (payment processors, email services)
Cancellation Targets: Service providers when submitting cancellation requests on your behalf
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Retention
We retain your information for the following periods:
Transaction Records: 3 years (for legal and accounting purposes)
Account Information: Until you request deletion or 2 years of inactivity
Communication Records: 2 years
Analytics Data: 1 year
You may request deletion of your data at any time by contacting us.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
SSL/TLS encryption for data in transit
Encrypted storage for sensitive data
Access controls and authentication
Regular security assessments
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
6. Your Rights Under GDPR (European Union)
If you are located in the European Economic Area (EEA), you have the following rights:
Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Receive your data in a machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, contact our Data Protection Officer at support@allcancel.com. We will respond within 30 days.
7. Your Rights Under CCPA (California)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know: Request information about personal data we collect, use, and disclose
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of personal information (Note: We do not sell your personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your rights
Do Not Sell My Personal Information: We do not sell personal information as defined by the CCPA.
8. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and assist in our marketing efforts. For more information, see our Cookie Policy.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Contact Us
For privacy-related questions or to exercise your rights, contact us: